1. Agreement to Terms
By accessing or using the website dinovia.com (the "Site") operated by Dinovia Agency ("Dinovia", "we", "us", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Site.
These Terms apply to all visitors, users, and others who access or use the Site.
2. Description of Services
Dinovia is an international marketing agency helping Vietnamese businesses expand into global markets. Through our Site, we provide:
- Information about our marketing services
- A contact form to request consultations
- A meeting scheduling tool (powered by Calendly)
- Educational content and resources
The Site itself is informational. Actual service agreements between Dinovia and clients are governed by separate contracts.
3. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not:
- Violate any applicable local, national, or international law or regulation
- Infringe the rights of any third party
- Attempt to gain unauthorized access to the Site, its servers, or any connected systems
- Introduce viruses, malware, or any other harmful material
- Use automated tools (bots, scrapers) to access the Site without our written permission
- Impersonate any person or entity
4. Intellectual Property
All content on the Site — including but not limited to text, graphics, logos, images, icons, design elements, and software — is the property of Dinovia Agency or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Site without our prior written consent.
5. User Submissions
When you submit information through our contact form or scheduling tool, you represent that:
- The information you provide is accurate and complete
- You have the authority to provide such information
- Your submission does not violate any third-party rights
We handle all personal data in accordance with our Privacy Policy.
6. Third-Party Services
Our Site integrates third-party services including Calendly (scheduling) and Formspree (form handling). These services are governed by their own terms and privacy policies. We are not responsible for the practices of these third-party providers.
7. Disclaimer of Warranties
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Warranties that the Site will be uninterrupted, timely, secure, or error-free
- Warranties regarding the accuracy or reliability of any content
Information on the Site is for general informational purposes only and does not constitute professional advice. You should seek independent professional advice before making business decisions.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Dinovia Agency, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, data, or business opportunities
- Personal injury or property damage
- Any damages arising from your use of or inability to use the Site
Our total liability for any claim arising from or related to these Terms or the Site shall not exceed the amount you have paid to Dinovia, if any, in the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless Dinovia Agency, its directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Site or violation of these Terms.
10. External Links
The Site may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. Visiting external links is at your own risk.
11. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the modified Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law provisions.
For users in the European Economic Area, nothing in these Terms affects your rights under mandatory consumer protection legislation in your country of residence.
13. Dispute Resolution
Any disputes arising from or related to these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the competent courts of Hanoi, Vietnam.
For users in the European Union, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
15. Contact Us
If you have any questions about these Terms, please contact us:
Dinovia Agency
C36-15 Khu C, Geleximco, Hà Đông, Hà Nội 12114, Vietnam
Email: trang.pham.pro@hotmail.com